Client Development Lead – Quality Control

Cerritos, CA
Full Time
Business Development
Entry Level
Position Purpose                

The Client Development Lead is responsible for growing and stabilizing G3 Quality’s contractor-facing QC business by developing strong contractor relationships, proactively identifying upcoming work, and coordinating closely with internal Project Management teams. This role blends relationship-driven client development with structured intake, proposal coordination, and internal alignment, ensuring QC work is proactive, forecastable, and aligned with operational capacity.

Essential Duties and Responsibilities

Contractor Relationship Development
  • Build and maintain strong relationships with:
    • General contractor superintendents
    • Business Owners
    • Contractor project managers and estimators
    • Operations and self-performing construction teams
  • Maintain consistent contractor touchpoints before, during, and after construction.
  • Serve as a public-facing representative of the organization by attending events, engaging stakeholders, and representing the organization positively within the community.
  • Identify upcoming bids, awarded projects, and repeat contractor opportunities.
  • Strengthen long-term contractor loyalty and repeat QC engagements.
QC Opportunity Development & Pipeline Management
  • Review and qualify inbound leads and contractor requests.
  • Proactively identify and track QC opportunities prior to construction start.
  • Create and manage a QC Opportunity Board (Monday.com) modeled after QA best practices
  • Maintain accurate visibility into:
    • Active pursuits
    • Pending awards
    • Forecasted QC workload and backlog
  • Track proposal status, opportunity stage, and probability with discipline

Proposal & Sales Coordination
 
  • Prepare and coordinate QC proposals using Excel- and Word-based templates.
  • Review, edit, and support proposal development for clarity, accuracy, and alignment with scope.
  • Manage:
    • Proposal numbering and setup
    • Bid calendars and deadlines
    • Proposal delivery and submission tracking
  • Coordinate subconsultant inputs and required documentation as needed
  • Prepare sales documentation for weekly and monthly meetings

PM & Operations Alignment
 
  • Work closely with QC Project Managers and Operations Leadership to:
    • Understand staffing capacity and technical capabilities
    • Anticipate resource and scheduling needs
    • Engage PMs early in the pursuit lifecycle
  • Ensure awarded work is handed off cleanly and on time
  • Reduce last-minute scope changes, staffing conflicts, and reactive intake

Intake, Handoff & Internal Coordination
  • Capture and organize inbound QC requests from contractors and partners.
  • Read and interpret RFPs/RFQs to ensure complete and thoughtful responses.
  • Coordinate internal alignment on scope, schedule, and deliverables.
  • Maintain backlog and forecasting tools with daily updates.
  • Share contractor market intelligence with QA Client Development and Marketing teams.
  • Identify cross-selling and strategic growth opportunities across QA and QC services.
Education, Experience, Knowledge and Skills
  • 2+ years of experience in the A/E/C industry (materials testing & inspection experience a plus)
  • Strong written and verbal communication skills
  • Highly organized, detail-oriented, and comfortable managing multiple priorities
  • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook
  • Experience with CRM or opportunity tracking tools preferred
  • Ability to read and understand technical project documents and RFPs
  • Proactive mindset with a collaborative, team-oriented approach
  • High school diploma required, college education a plus

 
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